What to do when you request us to invoice and ship to different countries

1)      If this happens within the European union there are no issues, we simply require the vat number of the invoice to address

2)      outside Europe things get complicated

For example:

Anemo has a local distributor in Singapore
The distributor (in Singapore) wants to save on transport costs and request us to ship direct to his customer who is the final user of the goods (based in Indonesia).

The distributor requests the goods to be invoiced to Singapore = distributor of the goods
Anemo to ship goods to Indonesia = final user of the goods

Both are different countries
As a general rule for customs:
1) the invoice needs to accompany always the goods.
2) The invoice value needs to correspond with the actual value of the goods, the value of the goods is what the final user pays them for,  this means customs in Indonesia needs to see the real value of the goods on the invoice that accompanies the goods

Because of the above, Anemo will act as forwarding agent for the distributor of the goods.
In order to ship the goods, direct to Indonesia, Anemo requires the original invoice between distributor and final user.
On this invoice Anemo is mentioned as forwarding agent.